Reference

How bola69 Handles Your Personal Data

When you open an account and use your DANA, OVO, or GoPay wallet here, we collect certain information to keep your account running and your transactions secure.

Account data protectedDANA, OVO, GoPay payment data handled with careCookie use disclosedYour access rights respectedContact path always open

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Data We Hold and Why We Hold It

bola69 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you register, we record your name, email address, and the mobile number tied to your account. When you make a deposit or withdrawal through DANA, OVO, or GoPay, we log the transaction reference, amount, and wallet ID — enough to reconcile your balance and respond

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to any dispute. We do not store your full e-wallet credentials or PIN; those stay inside your own wallet app. We also collect device data — your browser type, screen size, and session timestamps — so the mobile experience stays consistent whether you are in Bandar
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Lampung or anywhere else in Indonesia. Location data is collected only at the coarse level your device permits; we do not track your precise GPS position. All data we hold is used for account operation, fraud checks, and improving how the platform responds on mobile. We
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do not sell your data to third-party advertisers. Retention periods follow our internal policy and applicable local law; where local law and eligible regions permit, you may request deletion of non-essential records at any time through the contact path listed below. Availability of certain data-handling features
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depends on local law.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We apply SSL encryption across every page, including the deposit flow for DANA, OVO, and GoPay. Cookies are used to keep your session active so you do not need to log in repeatedly when switching between your phone browser and the desktop lobby. You can manage non-essential cookies through your browser settings at any time. Account security starts with OTP verification on login; we do not share your OTP or account credentials with any third party.

SSL on Every Page

All data moving between your device and bola69 — including wallet payment steps — travels over an encrypted SSL connection so it cannot be intercepted.

Cookie Transparency

We use session cookies for login continuity and analytics cookies to understand page load performance. Non-essential cookies can be cleared in your browser settings.

OTP Account Verification

Every login triggers an OTP to your registered mobile number. We never ask for that code by chat or email — if someone does, report it immediately.

Data Retention and Deletion

We keep account data only as long as needed for operations and legal obligations. Once that period ends, or on your verified request, non-essential data is removed.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you need to review, correct, or request removal of your personal data, our support team handles privacy requests directly. Send your request with your registered email and account ID so we can verify your identity before making any changes. We aim to respond within a reasonable timeframe in line with applicable local law.

Live Chat Open the chat widget from any page on bola69 and select 'Account and Privacy' from the menu to reach our support team directly.

Email Support Send your privacy request to our support email with your registered account ID and the specific data action you are asking for.

Account Settings Log in, go to your account profile, and use the data request form to submit correction or deletion requests without leaving the site.

Common Questions About Your Privacy on bola69

Below are the questions we hear most from people who want to understand their data rights before or after opening an account. Each answer reflects how we actually operate — not generic policy language.

We collect your name, email, and registered mobile number. After that, transaction references from DANA, OVO, or GoPay deposits are logged for account reconciliation — nothing beyond what is needed.

No. Your wallet PIN and login details stay inside your own app. We only record the transaction reference and wallet ID that your e-wallet sends us as payment confirmation.

Log in, go to your account profile, and use the data request form. Alternatively, contact us via live chat or email with your registered account ID and we will process your request.

We do not sell your data to advertisers. Data may be shared with payment processors like DANA, OVO, and GoPay only to complete transactions, and with fraud-check services where required.

We retain data for as long as your account is active and for any period required by applicable local law. You can request removal of non-essential records at any time through the contact path above.

Yes. Essential cookies keep your session active; non-essential ones can be disabled in your browser settings at any time. Turning off all cookies may affect login continuity across devices.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoAbout Us

How bola69 Handles Your Personal Data

Data Handling, Cookies and Account Security

SSL on Every Page

Cookie Transparency

OTP Account Verification

Data Retention and Deletion

How to Contact Us About Your Data

Common Questions About Your Privacy on bola69

01 What personal data does bola69 collect when I register?

02 Does bola69 store my DANA, OVO, or GoPay wallet PIN or login credentials?

03 How do I request a copy or deletion of my personal data?

04 Does bola69 share my data with third parties or advertisers?

05 How long does bola69 keep my account data?

06 Can I manage or turn off cookies on bola69?

Privacy Policy

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